Privacy Policy
How Smart Printer collects, uses, stores, and protects your data when you use the app.
1. Introduction
Welcome to Smart Printer ("we," "our," or "us"), an application operated by Almer Technologies. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application.
By using Smart Printer, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Information You Provide Directly
- Account Information: When you create an account, we collect your email address and authentication credentials through Firebase Authentication.
- Username/Nickname: You may provide a username or nickname for personalization purposes.
- Documents and Photos: Files, photos, and scans you choose to print are processed to prepare them for printing. They are sent directly to the printer you select and are not used for any other purpose.
2.2 Automatically Collected Information
- Device Information: We collect device identifiers, operating system version, device model, and app version.
- Usage Data: We collect information about how you interact with the app, including features used, screens viewed, and time spent in the app.
- Analytics Data: We use Firebase Analytics to collect anonymous usage statistics and app performance data.
- Crash Reports: We use Firebase Crashlytics to collect crash logs and error reports to improve app stability.
- Push Notification Tokens: If you enable notifications, we collect your FCM (Firebase Cloud Messaging) token to send you updates.
2.3 Purchase Information
- Subscription Data: We process subscription information through RevenueCat and Apple/Google payment systems. We do not store your payment card details.
- Transaction IDs: We collect transaction identifiers for purchase verification and customer support.
2.4 Tracking and Advertising
- Advertising Identifier: On iOS, we request permission through App Tracking Transparency (ATT) to collect your IDFA for personalized advertising. On Android, we may collect your Google Advertising ID.
- Attribution Data: We collect campaign attribution data to understand how users discover our app.
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To detect compatible printers, prepare your files for printing, and provide document scanning features.
- Account Management: To create and manage your account, authenticate users, and sync data across devices.
- App Improvement: To analyze app usage, fix bugs, and improve features and performance.
- Customer Support: To respond to your inquiries and provide technical assistance.
- Notifications: To send push notifications about app updates and promotional offers (with your consent).
- Payment Processing: To process subscriptions and manage premium features.
- Marketing and Analytics: To understand user behavior, measure advertising effectiveness, and improve our marketing campaigns.
- Legal Compliance: To comply with applicable laws and regulations.
5. Data Storage and Security
5.1 Data Storage
- Your account data is stored on secure Firebase servers.
- Documents and photos you print or scan are processed on your device and sent directly to your selected printer; they are not uploaded to our servers.
- Local data, including your scans and print history, is stored securely on your device.
5.2 Security Measures
We implement industry-standard security measures including:
- Encryption in transit (HTTPS/TLS)
- Encrypted local storage for sensitive data
- Firebase security rules to restrict unauthorized access
- Regular security audits and updates
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
- Account Data: We retain your account information as long as your account is active or as needed to provide services.
- Documents and Photos: Your documents are processed on your device and are not stored on our servers. Scans and print history remain on your device until you delete them.
- Analytics Data: Anonymous analytics data may be retained indefinitely for statistical purposes.
- Deletion: You can request deletion of your account and associated data at any time by contacting us at hello@almertechnologies.com.
7. Your Rights and Choices
7.1 Access and Correction
You have the right to access and update your personal information within the app.
7.2 Data Deletion
You can request deletion of your account and data by contacting us.
7.3 Opt-Out Options
- Push Notifications: You can disable push notifications in your device settings.
- Tracking: On iOS, you can deny tracking permission through App Tracking Transparency. On Android, you can reset your advertising ID in device settings.
- Marketing Communications: You can unsubscribe from promotional emails using the unsubscribe link.
7.4 Do Not Sell My Information (California Users)
We do not sell your personal information. If you are a California resident, you have additional rights under the CCPA. Contact us to exercise these rights.
8. Children's Privacy
Smart Printer is not intended for users under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our app, you consent to such transfers.
10. Third-Party Services
Our app integrates with third-party services that have their own privacy policies:
- Firebase — Firebase Privacy Policy
- RevenueCat — RevenueCat Privacy Policy
We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in the app or via email. Continued use of the app after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: hello@almertechnologies.com
- Provider: Almer Technologies
13. Compliance with Laws
This Privacy Policy complies with:
- General Data Protection Regulation (GDPR) — EU
- California Consumer Privacy Act (CCPA) — USA
- App Store Review Guidelines (Apple)
- Google Play Developer Policies