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Viewzi

Privacy Policy

How Viewzi collects, uses, stores, and protects your data when you use the app.

Last updated: July 10, 2026Provider: Almer TechnologiesApp: ViewziPlatform: iOS & AndroidContact: hello@almertechnologies.com

1. Introduction

Welcome to Viewzi ("we," "our," or "us"), an application operated by Almer Technologies. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application.

By using Viewzi, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide Directly

  • Account Information: When you create an account, we collect your email address and authentication credentials through Firebase Authentication.
  • Username/Nickname: You may provide a username or nickname for personalization purposes.
  • Instagram Data: You voluntarily upload your Instagram data export (ZIP file) for analysis. This data is processed to provide follower analytics and insights.

2.2 Automatically Collected Information

  • Device Information: We collect device identifiers, operating system version, device model, and app version.
  • Usage Data: We collect information about how you interact with the app, including features used, screens viewed, and time spent in the app.
  • Analytics Data: We use Firebase Analytics, Microsoft Clarity, and the Facebook SDK to collect anonymous usage statistics and app performance data.
  • Crash Reports: We use Firebase Crashlytics to collect crash logs and error reports to improve app stability.
  • Push Notification Tokens: If you enable notifications, we collect your FCM (Firebase Cloud Messaging) token to send you updates.

2.3 Purchase Information

  • Subscription Data: We process subscription information through RevenueCat and Apple/Google payment systems. We do not store your payment card details.
  • Transaction IDs: We collect transaction identifiers for purchase verification and customer support.

2.4 Tracking and Advertising

  • Advertising Identifier: On iOS, we request permission through App Tracking Transparency (ATT) to collect your IDFA for personalized advertising. On Android, we may collect your Google Advertising ID.
  • Facebook Events: We use the Facebook SDK to track app events for advertising optimization and analytics.
  • Attribution Data: We collect campaign attribution data to understand how users discover our app.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide Instagram follower analysis, insights, and statistics.
  • Account Management: To create and manage your account, authenticate users, and sync data across devices.
  • App Improvement: To analyze app usage, fix bugs, and improve features and performance.
  • Customer Support: To respond to your inquiries and provide technical assistance.
  • Notifications: To send push notifications about app updates and promotional offers (with your consent).
  • Payment Processing: To process subscriptions and manage premium features.
  • Marketing and Analytics: To understand user behavior, measure advertising effectiveness, and improve our marketing campaigns.
  • Legal Compliance: To comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information with:

4.1 Service Providers

  • Firebase (Google): Authentication, database, analytics, cloud functions, messaging, and crash reporting.
  • RevenueCat: Subscription and payment management.
  • Microsoft Clarity: User behavior analytics and session recordings.
  • Facebook/Meta: Advertising analytics and campaign optimization.
  • Apple App Store / Google Play Store: Payment processing and subscription management.

4.2 Legal Requirements

We may disclose your information if required by law, court order, or governmental request, or to protect our rights and safety.

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Data Storage and Security

5.1 Data Storage

  • Your account data is stored on secure Firebase servers.
  • Instagram data you upload is processed through Firebase Cloud Functions and may be temporarily stored for analysis.
  • Local data is stored securely on your device using Expo Secure Store and MMKV.

5.2 Security Measures

We implement industry-standard security measures including:

  • Encryption in transit (HTTPS/TLS)
  • Encrypted local storage for sensitive data
  • Firebase security rules to restrict unauthorized access
  • Regular security audits and updates

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

  • Account Data: We retain your account information as long as your account is active or as needed to provide services.
  • Instagram Data: Uploaded Instagram data is processed temporarily and is not permanently stored on our servers.
  • Analytics Data: Anonymous analytics data may be retained indefinitely for statistical purposes.
  • Deletion: You can request deletion of your account and associated data at any time by contacting us at hello@almertechnologies.com.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access and update your personal information within the app.

7.2 Data Deletion

You can request deletion of your account and data by contacting us.

7.3 Opt-Out Options

  • Push Notifications: You can disable push notifications in your device settings.
  • Tracking: On iOS, you can deny tracking permission through App Tracking Transparency. On Android, you can reset your advertising ID in device settings.
  • Marketing Communications: You can unsubscribe from promotional emails using the unsubscribe link.

7.4 Do Not Sell My Information (California Users)

We do not sell your personal information. If you are a California resident, you have additional rights under the CCPA. Contact us to exercise these rights.

8. Children's Privacy

Viewzi is not intended for users under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our app, you consent to such transfers.

10. Third-Party Services

Our app integrates with third-party services that have their own privacy policies:

We encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy in the app or via email. Continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Compliance with Laws

This Privacy Policy complies with:

  • General Data Protection Regulation (GDPR) — EU
  • California Consumer Privacy Act (CCPA) — USA
  • App Store Review Guidelines (Apple)
  • Google Play Developer Policies